Shipping
Shipping and Delivery
- Shipping is $34.99; however, orders over $199 ship free
- All live items are shipped overnight through UPS, Monday-Thursday and usually arrive by 10:30am the following day
- Certain areas are delivered later in the day (as late as 5pm)
- Orders typically must be placed by 2pm EST Monday – Thursday to be shipped out on the day of purchase
- Purchases made after 2pm or on Fridays can usually ship the next business day
- Sorry, we do not currently ship for Saturday delivery, and we ship to the lower 48 states only
Arrive Alive Guarantee
- We carefully package your order to ensure the safe arrival of your animals.
- In the unlikely event of a DOA (Dead on Arrival), please submit a DOA Request within 2 hours of delivery. Please include good photos of the deceased specimen, and please keep the coral in case further investigation is needed. Once we receive the request, we receive the deceased coral (if applicable), and we have confirmed your loss, we will issue a store credit. The store credit will not include the cost of shipping. We reserve the right to deny claims if in our sole judgement, we cannot confirm the loss.
- We cannot be responsible for incorrect addresses provided by the buyer
- Goat corals cannot be held responsible for UPS mechanical or weather delays that may cause your shipment to arrive late
- In some cases, corals can survive a late shipment
- While we cannot control UPS, we do want you to be satisfied, so we will work with you if you have a late delivery from UPS
- Please contact us if you do not receive your delivery on the scheduled day
- We do not accept returns, so please do not ship coral to Goat Corals unless we ask